What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay or QRIS — only the minimum required to verify your identity and process transactions. We also log your session activity (login timestamps, device
-
1
type, IP address) to detect unauthorised access and protect your wallet. If you contact our support team, records of that conversation are stored for up to 12 months. Our services are available where local law permits, and your data is handled in accordance with applicable Indonesian
-
2
privacy regulations. We do not sell, rent or share your personal information with advertisers or unrelated third parties. You may request a full copy of the data we hold about you at any time by contacting us through the channels listed in the Support section below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.